Commercial cleaning service sales teams must check a lot of boxes before a sale is complete. Is there anything more satisfying than making your way down a checklist that helps meet your goals? It’s time to add a well-crafted commercial office cleaning checklist to your arsenal of sales tools.
From understanding client needs to presenting a compelling sales pitch, this blog will show you how to use this niche asset to close more business.
The importance of a spotless business environment
A clean business environment looks aesthetically pleasing and professional while also reducing the spread of illness and enhancing employee well-being.
Cleanliness streamlines day-to-day activities. It ensures a smoother workflow and contributes to heightened productivity. Hygienic and uncluttered workplaces remove distractions, allowing employees to focus.
Furthermore, the importance of commercial cleaning services goes beyond the internal workings of the company—it impacts the brand image. In the eyes of customers, a spotless business environment is visual proof of excellence and reliability.
Understanding the needs of commercial clients
Commercial cleaning services can never be sold with a one-size-fits-all approach. That is one of the biggest challenges of selling commercial services—every company has different needs.
Knowing that every office is unique is key. A cleaning checklist for offices should be more than just a list. It should be a plan that changes as the client’s needs change. This helps keep clients happy and lets you adjust your services to fit their needs.
What do you clean in commercial cleaning?
Crafting a checklist for commercial cleaning requires an understanding of service areas and their furnishings. For example,
Reception: floor, mats, tables, doors, decor
Cubicles: shelves and cabinets, windows, blinds, monitors, keyboards, bins
Bathroom: floor, bins, basins, toilets, doors, fixtures
Kitchen: floor, sink, utensils, faucets, appliances
What is the cleaning checklist for offices and how often do you clean?
The daily cleaning checklist for offices doesn’t cover all the tasks involved in keeping a workplace spotless. You can demonstrate how detail-oriented your business is by incorporating daily, weekly, and monthly checklists. Let’s dive into an example below.
Daily Cleaning
Area 1: Reception
Straighten décor
Clean floor mats
Sweep or mop floors; dust other hard surfaces
Organize reading materials on the table
Dust amps, window shades, vents, etc
Wipe door switches, handles, and baseboards
Wipe glass gates without leaving streaks
Empty all bins and add new liners
Sanitize the counter and telephone
Sanitize furniture
Area 2: Cubicles
Return any utensil or cutlery that is out of place
Dust shelves and cabinets
Empty trash cans and change liners
Dust computer monitors, keyboards, and other computer equipment
Dust windows, blinds, and window sills
Disinfect desks, phones, and chair arms (if any)
Wipe glass windows without leaving streaks
Sweep or mop the floors
Area 3: Kitchen
Dispose of food wrappers, unwanted food, etc
Sweep or mop floors
Clean all utensils and dishware
Empty bins and change liners
Sanitize the sink and faucets
Disinfect the fridge shelves and surfaces
Disinfect countertops or areas where people eat and prepare food
Clean all kitchen appliances
Fill the water cooler and replace cups
Area 4: Bathrooms
Empty trash cans and add new liners
Disinfect hard surfaces
Sanitize all basins, toilets, doors, and fixtures
Sweep up any rubbish.
Fill up soap dispensers
Wipe reflective surfaces like brass, mirrors, and glass
Refill toilet paper and paper towel dispensers
Empty bins and sanitary napkin dispensers
Weekly cleaning
Area 1: Reception
Clean painted surfaces
Clean light fixtures
Vacuum fabric chairs, sofas, couches, etc
Clear cobwebs out of corners, nooks, etc
Area 2: Cubicles
Clear cobwebs out of corners
Recycle papers and clean under desks or tables
Sanitize high-contact surfaces like phones, keyboards, and staplers
Area 3: Kitchen
Clean out the pantry
Thoroughly clean and sanitize the microwave
Empty the fridge; inform the team beforehand
Polish the body of all stainless steel kitchen appliances
Vacuum floors and under kitchen furniture
Clean debris behind the vending machine, microwave, drawers, etc
Empty leftover water from the cooler
Area 4: Bathrooms
Clear out cobwebs in corners
Vacuum and mop the floors with disinfectants
Wipe the body of soap dispensers
Disinfect the sides of urinals, doors, sinks, and appliances
Monthly cleaning
Area 1: Reception
Shampoo and condition carpets
Spot-clean any stains on fabric furniture
Vacuum HVAC vents and change filters
Vacuum under, inside, and behind desks, sofas, etc
Vacuum dust bunnies or insect bits in the vents
Deep clean surfaces and the grout between them
Area 2: Cubicles
Wash and spot-clean fabric furniture
Shampoo and condition carpets
Vacuum air vents
Rub down and polish all hardwood surfaces
Deep clean keyboards, telephones, etc
Area 3: Kitchen
Deep clean kitchen appliances
Spot clean walls around food preparation areas
Area 4: Bathrooms
Deep clean and sanitize tiled surfaces and grouts
Polish surfaces
Wash toilet bowls thoroughly
Sales strategies: Presenting the checklist to prospects
Use this commercial cleaning checklist as a strategic ally in winning over prospects. By demonstrating how your services align with the meticulous standards of your checklist, you build trust and confidence. Address common concerns and questions by showcasing the checklist as tangible proof of your offerings.
Ensure your sales team is equipped with the communication skills to showcase this asset. The checklist sets a benchmark for cleanliness, reliability, and professionalism when it’s presented effectively. Decision makers will see the level of care your organization brings to servicing their commercial space.
Leveraging the checklist for sales success
Training your team to use the checklist effectively will lead to commercial cleaning sales success. Educate your team on the checklist’s selling points to turn it into a valuable asset for conversations with decision-makers.
The checklist gives you an edge over the competition because your services are mapped out. As prospects gather estimates, the checklist provides a tangible way to compare offerings.
Having a detailed checklist can also help you benefit from the law of reciprocity, which is the tendency for a person to offer something in return when someone does something for you.
In this case, when you help educate a prospect through the sales process and offer what to look out for through a comprehensive cleaning checklist, the prospect is more likely to feel gratitude toward your business. In turn, they’re more likely to reciprocate by either hiring your services or recommending your company to others.
A commercial office cleaning checklist sets the stage for mutually beneficial relationships.
Conclusion
Embrace the power of organization in your sales approach. Building and using a checklist reinforces the quality and professionalism you have to offer in your commercial cleaning services.
If you want to learn more ways to improve your facilities and janitorial sales teams, Convex is here to become your business solutions partner.
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